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3/15/2013 5:19 PM 179559 Baines, Lightfoot, Benedettini & Kay (2009).pdf
3/15/2013 4:20 PM 165156 Bl├╝melhuber (2007).pdf
3/17/2013 5:03 PM 325665 Brynjolfsson, Hu & Smith (2006).pdf
3/15/2013 5:06 PM 303502 Chesbrough (2003).pdf
3/15/2013 5:16 PM 428957 Christensen, Anthony, Berstell & Nitterhouse (2007).pdf
3/17/2013 5:09 PM 356491 den Hertog, van der Aa & de Jong (2010).pdf
3/15/2013 3:31 PM 94973 Drejer (2004).pdf
3/17/2013 5:10 PM 136507 Droege, Hildebrand & Forcada (2009).pdf
4/14/2013 9:02 AM 7034469 executive_30min.pptx
3/15/2013 3:40 PM 348633 Gebauer, Gustafsson & Witell (2011).pdf
3/15/2013 3:43 PM 436921 Hipp & Grupp (2005).pdf
3/15/2013 4:13 PM 209604 Kim & Mauborgne (2004).pdf
3/15/2013 6:05 PM 141521 Kristensson, Gustafsson & Archer (2004).pdf
3/15/2013 4:06 PM 3232505 Lilien, Morrison, Searls, Sonnack & von Hippel (2002).pdf
3/15/2013 3:45 PM 222612 Lovelock & Gummesson (2004).pdf
3/15/2013 3:48 PM 517689 Lusch & Nambisan (2012).pdf
3/15/2013 4:05 PM 409881 Lusch, Vargo & O'Brien (2007).pdf
3/15/2013 4:04 PM 284216 Maroto & Rubalcaba (2008).pdf
3/15/2013 4:03 PM 403784 Meyer & Schwager (2007).pdf
3/15/2013 3:51 PM 196384 Michel, Brown & Gallan (2008)_An expanded and strategic view.pdf
3/15/2013 5:50 PM 108900 Michel, Brown & Gallan (2008)_Service-Logic Innovation.pdf
3/15/2013 3:53 PM 463504 Muller & Zenker (2001).pdf
3/15/2013 3:55 PM 182778 Oliveira & Von Hippel (2011).pdf
3/15/2013 3:53 PM 467418 Pil & Holweg (2006).pdf
3/15/2013 3:52 PM 494357 Pine & Gilmore (1998).pdf
1/31/2020 1:21 PM <dir> Service Innovation.Data
3/17/2013 5:36 PM 46118 Service Innovation.enl
4/14/2013 8:58 AM 10963139 start_norsi_1.pptx
4/14/2013 8:58 AM 1522760 start_norsi_2.pptx
4/14/2013 8:58 AM 2375897 start_norsi_3.pptx
4/14/2013 9:00 AM 1394922 start_norsi_4.pptx
4/14/2013 9:00 AM 8760825 start_norsi_5.pptx
4/14/2013 9:00 AM 560749 start_norsi_6.pptx
3/5/2013 6:02 PM 189371 Syllabus - Service Innovation.pdf
4/9/2013 9:19 AM 171210 Tether & Metcalfe (2004).pdf
3/15/2013 4:06 PM 634221 Tether & Tajar (2008).pdf
3/15/2013 3:48 PM 130620 Thomke & von Hippel (2001).pdf
3/15/2013 3:48 PM 136250 Thomke & von Hippel (2001).pdf.bak
4/10/2013 1:54 PM 1978 Thomke & von Hippel (2001).pdf.log
4/9/2013 9:57 AM 4038672 Vargo & Lusch (2004 JM.pdf
3/15/2013 3:46 PM 155662 Vargo & Lusch (2004).pdf
4/10/2013 8:08 AM 7983494 Vargo, Lusch, Akaka & He 2010 RMR.pdf
3/15/2013 3:40 PM 363660 von Hippel, Ogawa & De Jong (2011).pdf
3/15/2013 4:07 PM 166742 West & Gallagher (2006).pdf
3/15/2013 3:58 PM 194589 Zomerdijk & Voss (2011).pdf